Every company needs solid marketing. It’s how potential customers find out about your business. But it’s also how they become excited about it and even motivated to buy. Decades ago, there was only one type of company when you needed help running ads. Now, however, one of the best choices you can make is considering interactive marketing agencies. Want to know why? Keep reading.
An Interactive Marketing Agency vs. the Traditional Kind
You may be wondering what the difference is between an interactive marketing agency and the traditional type you’re probably more familiar with. Both share many things in common and, actually, most of the traditional versions have some kind of interactive facet to them nowadays, if they’re smart.
The main difference is that interactive agencies tend to put their focus solely on the Internet. This is especially true of social media. Traditional ad agencies usually focus on print, radio and television ads for marketing purposes. Interactive agencies also support a number of other methods like:
• RSS feeds
• Email marketing
• Online videos
They rarely, if ever, cross over into traditional channels.
While some traditional firms have evolved into interactive ones, many interactive firms actually started as web design companies. Over time, they simply kept adding services to their line because traditional firms didn’t know how to handle them. A lot of traditional firms even outsourced their customers’ needs to web design companies that eventually became interactive agencies.
The cool thing about an interactive marketing agency that started as a web design firm is that they have a unique understanding of how the Internet works. Many of these agencies are specialists in search engine marketing (SEM) and search engine optimization (SEO). Even today, their traditional rivals may still be catching up in a lot of these areas.
Some of the major services these agencies provide include:
Interactive agencies aren’t just interacting with your audience, they’re studying them.
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They’re also writing the kind of copy that turns interested buyers into satisfied customers. Plus, unlike traditional marketing through the TV or radio, interactive solutions generally give the viewer the ability to make a purchase on the spot.
One important area an interactive marketing agency may specialize in is known as reputation management. We all know that our reputations are important, but this is especially true in business. Sometimes, it’s the only thing separating you from your competition. So many companies work hard to keep theirs pristine.
Unfortunately, that can be fairly difficult thanks to the Internet. If someone writes negatively about your company and gets those comments ranked high enough in Google, your business will most likely take a hit.
However, thanks to an interactive marketing agency with an intricate knowledge of SEO and SEM, that page can soon start to lose rank and eventually its potency altogether.
Reputation management can also mean that the agency monitors social media on your behalf to keep an ear out for any conversations about you or your company. Aside from reporting back, they can also work to ensure there are plenty of positive opinions being expressed on various platforms. Also, if a conversation is centered on a customer’s complaint, they can alert the client to reach out to that person and smooth things over.